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You should write a book on how to handle warranty issues.I was really impressed with the Moomba comparison on you tube and i'm sure Tige and your dealer will be too.I'm sure your happy when a customer comes in and tells you you don't know what your doing.Walk a mile in someone elses shoes before you get camera happy.Think if someone put out a video of your work that for whatever reason failed. Then they posted it all over the internet for everyone to see.How happy would you be to see them and fix it? Would you want to deal with them again? Remember they didn't come to you first,the bad mouthed you to the world first.Think about it?
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Pole solution is put it in a cup holder, that's what I do andd have no issues...
The floor flexes a bit in the up position thanks to the torque you put on it by moving that giant floorboard but if it flexes while you're walking on it that's a different story and is an issue. Ours may rattle and move but hey that's the price I pay for not having to cut a giant hole in the deck when my mastercraft gets recalled... Also it does depress slightly when stepped on but it certainly does not flex, it's the entire hatch sinking down into its groove. It's a weird feeling at first until you realize how nice it is when you service the boat on your own.
If yours truly is flexing then it needs to be adressed
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Clax the gas gauge could be because the tank is located on the middle of the floor and the float is located in the middle of the tank. You are sitting still it shows close to full. You start going and the fuel rushes to the back of the tank thus the float drops. This drove me crazy on our last boat until I was shown what was happening. Just guessing here as I don't have the particulars of what is happening with your boat.
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I think I've found a "fix" for the bow pole on the cooler....I put the windscreen over the cooler and then put the pole down...this should work to disperse the pressure on the cooler vinyl...tonight was the first night with this setup, so I'll let you know if it worked.Originally posted by Clax View PostWe took delivery of our 2012 RZ2 last weekend, and I can also say that I am concerned/bothered by the hatch flex and squeak. It was one of the first things I noticed when checking out the boat. Having come from a Mastercraft, and having owned numerous other boats in the past, I would not have expected that this would be an issue with a boat in this price bracket.
That unfortunately wasn't the only issue we encountered. Here is the running list:
- Flexy & squeaky cockpit hatch
- 2 speakers not working (both on starboard side)
- Fiberglass corner under the driver's seat (just behind your heels) is scratched terribly (almost looks like somebody was wearing shoes with steel cleats on the bottom and rubbing their feet against this corner section -- given that this is a brand new boat right from the factory, I am perplexed how this happened)
- 2 areas of the interior vinyl have abrasions on them (I have owned boats for 5+ years that have never had vinyl abrasions, so somebody in the factory isn't being very careful)
- Center section of windshield was defective (glass had a bump in it, looked like it wasn't handled properly as the glass was being formed)
- Tige now locates the cooler in the bow area, but the mooring cover and poles they provided don't take this design change into consideration (you can't put the bow pole on top of the cooler, unless you want to damage/impact your vinyl cushions)
- Gas gauge is extremely irregular, after 5 hours of use, it jumps between 98% and 52% and everything in between, all in the matter of seconds
Aside from these defects, I also found a general lack of attention to detail in a few other areas (nothing of major concern that I would demand that the dealer or Tige remedy, but things that I would not expect for a boat of this price and premium market segment).
I have notified my dealer of these issues, and now await how they will respond. They indicate that they will take care of everything, which I hope they will.
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I 2nd their overlooking the obvious just to get boat orders filled, when recently installing a upgraded stereo to my 2011 found both of my rear ducts-one for blower/starbort side,and other on port side were ran thru such small hole they were 90% collapsed. Ended up cutting down rear trim panels to properly get duct up to mesh screen without affecting integrity of such a thin cheap duct. Also came across crimped wires that i could pull wire from connector. Thats why I do my own work! Order your boat stripped down and build it your way. Their markups on other peoples products is also very discouraging. Come on TIGE?????????
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Originally posted by dom w. forte View PostThe hatch is beefy with ribbed bracing glassed in, the noise your hearing is the fiberglass rubbing the fiberglass on the sides, by no means will it collapes or break, the carpeting deadens the sound.
The malibu hatch is a carpeted honeycomed aluminum, we had those hatches collapse due to corrosion into the core, they flexed also,but you wouldnt have heard it due to being wrapped in carpet, I had to change quite a few when I was a Malibu dealer.
Dom...watch this video.....your beefy and my beefy are from two different cows! This thing flexes more than my TaylorMade driver shaft......












http://www.youtube.com/watch?v=WmjSa...&feature=email
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2 + 2 must equal 4, but here we come up around 3. Dealer should handle warranty issues, not build quality defects and blunders. Build it and throw it out the door knowing there are major faults and blemishes is unacceptable and threads like this turn away new buyers. This will ultimately bite Tige in the butt. One step forward, two steps back.Originally posted by Clax View PostWe took delivery of our 2012 RZ2 last weekend, and I can also say that I am concerned/bothered by the hatch flex and squeak. It was one of the first things I noticed when checking out the boat. Having come from a Mastercraft, and having owned numerous other boats in the past, I would not have expected that this would be an issue with a boat in this price bracket.
That unfortunately wasn't the only issue we encountered. Here is the running list:
- Flexy & squeaky cockpit hatch
- 2 speakers not working (both on starboard side)
- Fiberglass corner under the driver's seat (just behind your heels) is scratched terribly (almost looks like somebody was wearing shoes with steel cleats on the bottom and rubbing their feet against this corner section -- given that this is a brand new boat right from the factory, I am perplexed how this happened)
- 2 areas of the interior vinyl have abrasions on them (I have owned boats for 5+ years that have never had vinyl abrasions, so somebody in the factory isn't being very careful)
- Center section of windshield was defective (glass had a bump in it, looked like it wasn't handled properly as the glass was being formed)
- Tige now locates the cooler in the bow area, but the mooring cover and poles they provided don't take this design change into consideration (you can't put the bow pole on top of the cooler, unless you want to damage/impact your vinyl cushions)
- Gas gauge is extremely irregular, after 5 hours of use, it jumps between 98% and 52% and everything in between, all in the matter of seconds
Aside from these defects, I also found a general lack of attention to detail in a few other areas (nothing of major concern that I would demand that the dealer or Tige remedy, but things that I would not expect for a boat of this price and premium market segment).
I have notified my dealer of these issues, and now await how they will respond. They indicate that they will take care of everything, which I hope they will.
Leave a comment:
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We took delivery of our 2012 RZ2 last weekend, and I can also say that I am concerned/bothered by the hatch flex and squeak. It was one of the first things I noticed when checking out the boat. Having come from a Mastercraft, and having owned numerous other boats in the past, I would not have expected that this would be an issue with a boat in this price bracket.
That unfortunately wasn't the only issue we encountered. Here is the running list:
- Flexy & squeaky cockpit hatch
- 2 speakers not working (both on starboard side)
- Fiberglass corner under the driver's seat (just behind your heels) is scratched terribly (almost looks like somebody was wearing shoes with steel cleats on the bottom and rubbing their feet against this corner section -- given that this is a brand new boat right from the factory, I am perplexed how this happened)
- 2 areas of the interior vinyl have abrasions on them (I have owned boats for 5+ years that have never had vinyl abrasions, so somebody in the factory isn't being very careful)
- Center section of windshield was defective (glass had a bump in it, looked like it wasn't handled properly as the glass was being formed)
- Tige now locates the cooler in the bow area, but the mooring cover and poles they provided don't take this design change into consideration (you can't put the bow pole on top of the cooler, unless you want to damage/impact your vinyl cushions)
- Gas gauge is extremely irregular, after 5 hours of use, it jumps between 98% and 52% and everything in between, all in the matter of seconds
Aside from these defects, I also found a general lack of attention to detail in a few other areas (nothing of major concern that I would demand that the dealer or Tige remedy, but things that I would not expect for a boat of this price and premium market segment).
I have notified my dealer of these issues, and now await how they will respond. They indicate that they will take care of everything, which I hope they will.
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I would address it with your dealer and possibly you have a bad hatch, I havent seen any major flex in our hatches.
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like I said....I can live with squeeks from the sides..I can fix that...i don't want to feel the squish....
I think it looks like a 2 piece unit that isn't bonded together
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I heard the same noise on one of the 2011 RZ2 - a couple of potential solutions to solve the noise:
* weather stripping
* light coating of lithium or other lube between the rub areas
* I had some custom orthotics built (plastic on plastic) which made a bizzare sound - they told me to use candle wax on the bottom of them and low/behold it went away.
* perhaps a custom piece of foam pad (like carpet padding, but weather resistent)
I am with Bruizza - really worried, but I will ask the question when I am down at the factory next week. I am sure this is not the first compliant, nor the last.
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Don...I'm.not worried about breakage...I'm annoyed with the flex...the "squishy" feel. Every time I step on it it gives and squeeks.
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The hatch is beefy with ribbed bracing glassed in, the noise your hearing is the fiberglass rubbing the fiberglass on the sides, by no means will it collapes or break, the carpeting deadens the sound.
The malibu hatch is a carpeted honeycomed aluminum, we had those hatches collapse due to corrosion into the core, they flexed also,but you wouldnt have heard it due to being wrapped in carpet, I had to change quite a few when I was a Malibu dealer.
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