Thumbs up to Tige Employees!!!!!

[Domsz06]

Once again I am amazed at how fast items are taken care of and how tige employee's bend over backwards for us.

An issue is about with my teak bolts, and Andrew replied back with in minutes and the problem has been addressed and handled.

I give nothing but praise to them. They have helped me out more then once. Just amazing.

Thanks again.

Dom

[Andrew]

Thanks for the kind words,my staff and I try very hard to address all concerns as quick as possible. Get me you address and i will get them sent out.

Andrew

[Domsz06]

sent.

Thanks again.

[dogbert]

That's awesome. In general, my whole Tige experience has been outstanding. You do what you can to try and make it perfect up front, but when stuff goes wrong (and it inevitably does), that's when the you find out how well they take responsibility.

I don't mind spending money if I feel it's worth it. I never felt like I settled when I got my Tige and the whole experience (dealer, Tige and 3rd party vendors) has made me feel good about my boat every time I take it out.

Makes me want to open a dealership (too bad my local dealer is so good).

[Domsz06]

I hear you dog. I'd like to open one too, too bad bako isn't the best place for one.:)

[da.bell]

You guys are nuts to wanting to open up a dealership. Too many whiners complaining about minor details on what they feel is the right thing to do/fix. Not my cup of tea... But again, I am one to blow my top quickly if pissed off. :D

[Domsz06]

yeah but look at it this way, every boat you sell is 100% profit, and every part you sell is 500% profit, you do the math!

[Domsz06]

and the part profit is if we cut it back some. Most boat places are making 1000% profit on parts!

[chpthril]

yeah but look at it this way, every boat you sell is 100% profit, and every part you sell is 500% profit, you do the math!

and the part profit is if we cut it back some. Most boat places are making 1000% profit on parts!

Gross profit maybe. Then you deduct salary, commission, rent, advertising, insurance of all types, taxes, etc, etc................:eek: :confused:

then you, as the owner, are left with :02: :ro: :D

[da.bell]

Are you saying that he will only have self-satisfaction left?????? :D :D :D

Unfortunately, that doesn't pay the personal bills. :(

[Domsz06]

Gross profit maybe. Then you deduct salary, commission, rent, advertising, insurance of all types, taxes, etc, etc................:eek: :confused:

then you, as the owner, are left with :02: :ro: :D

ha ha ha, you two are funny!

Are you saying that he will only have self-satisfaction left?????? :D :D :D

Unfortunately, that doesn't pay the personal bills. :(


Oh i'll pay the bills!

[dogbert]

You guys are nuts to wanting to open up a dealership. Too many whiners complaining about minor details on what they feel is the right thing to do/fix. Not my cup of tea... But again, I am one to blow my top quickly if pissed off. :D

:ot: To each his own. I think the majority of folks are like me and appreciate good service. Being a dealer is all about establishing a relationship with each customer. It's easy to solve problems if you have a relationship, it's much harder when you don't. You're always going to run into folks who are on the offensive trying to put you on the defensive. I have years of experience dealing with them in the high tech industry so I'm not going to sweat it. That means you're going to have to be willing to bite your tongue quite a bit and always stay calm, realizing at the end of the day there will always be folks like Wake Havasu that simply don't want to be helped no matter how hard you try. For those few (and hopefully far in between), you do what you can and let it go.

Back on topic, what says more about your commitment to a product and a company than being willing to make it your career? I both admire and am jealous of the folks at Texas Tige because that's exactly what they were able to do. :ro:

Someday....

[Domsz06]

Dog,

Trust me 9+ years in the service industry and I know what you mean, I'm very good at bitting my tongue. :)

[da.bell]

I'm still learning :)

[tabone1]

Domsz06,

Is that right that your boat is a 2003? Tige still stepped up to the plate? That is incredible:ro:

[Domsz06]

Yes that's correct and Yes.

See this is why I love the boat, and will be looking at new one's next year!!

Also why I think other items were up about certain other complaints made on this site which will remain nameless.

This is the second time Andrew and the Tige crew of stepped up for me, and yes I own an 2003!:)

[Wake Bandits]

We priced all the western Tige dealers and Dan in Corona came through with the best deal with the most stuff included.

So far, the service is good.

Lot of improvements on the installation quality of the options too.

[Ruune]

Thanks for the kind words,my staff and I try very hard to address all concerns as quick as possible. Get me you address and i will get them sent out.

Andrew

its this kind of effort that helps ensure brand loyalty! :)

[gman]

Domsa06
Isnt there a Tige Dealer in Bakersfield. I thought Galeys Marine sold Tige boats at least they did back in 2005.

[Domsz06]

galey's lost it. There is a new place. now. Andrew took care of me, so it's all gravy:)

[zad0030]

galey's lost it. There is a new place. now. Andrew took care of me, so it's all gravy:)

mmmmm gravy....:ro: :ro: :ro: :D

[Juiceman831]

Ill hold judgement till tomorrows service appointment!

[Domsz06]

well I hope it works out for you Juice. I know I have had issues with dealers, but Andrew or anyone at headquarters has bent over backwards to keep me happy, Anhaney can vouch for that too. Heck, when I won the door prize of some free tige stuff, Tony hooked me up with extra koozies!! and not 1 or two, like 6! and he sent an email to me letting me know he sent it and thanks for coming to the reunion.

Little stuff like that means a lot to me. maybe I'm weird, but it's how I feel.

[spharis]

Koozies and keychains are the norm. I also have had them call me back regarding questions about a 10 year old boat. Customer support for all customers.